Articles/Frequently Asked Questions/Account Billing

Renewal Details - No Methods Selected

Veronica
posted this on November 23, 2010 04:14 PM

When I look at the Renewal Details for my subscription I see "no method selected" or, I see "What is this" instead of manage, what does that mean?

If you see "What is this" instead of manage next to a subscription, it means that we have incomplete billing information for you. Rest assured, your services are active! 

nomethod.jpg

No Method Selected

Your subscription will still automatically renew, but we weren't able to properly display your billing information.

Expiration Date

Your subscription will expire on the date listed there. If you want to renew your subscription you can wait until it expires, and purchase a new premium service package.

 
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