FAQ | What is a Provisional Account?

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FAQ | What is a Provisional Account?

When you create a free account with Webs, your account is provisional for the first 7 Days. This was introduced as a security feature for free accounts to avoid abusive practices such as phishing, malware and spamming.

As a result, there are some features that will be not available until the account has been placed into non-provisional status.

What are the Provisional limitations?

Here's a list of a few features that will not work until the Provisional Period has ended.

NOTE: If you add these features while provisional, they will need to be re-created once the provisional period is lifted.

Payment buttons

Paypal Buttons will not work for the first 7 days on free accounts. You will be unable to add Payment buttons anywhere on your site (Sidebar, Normal Pages, etc)

Form Pages

You will not be able to add Form pages to your site. This is not to be confused with the Forum Application which is much different. Web forms are a means to collect information from visitors to your site for future site use. You will not be able to add Custom Form pages on Free OR HTML-Only account until the Provisional Period has ended. Please note that the default "Contact Us" page will function properly. However, if the page is edited at all, it will unusable until after the Provisional Period has ended.

Embedding

HTML-Only users will be unable to add iframes, embed calendars, chatrooms, etc. In addition, JavaScript cannot be added to the site's framework.

SiteBuilder users will not be able to add form element codes, such as fields and buttons.

Files

.Zip, .exe, and .html/.htm file types cannot be uploaded via the File Manager. These types of files will not be available for use until after the Provisional Period has ended. You'll need to upload the files again after that time. There is a file-size upload limit of 750kb.

Video Files cannot be uploaded via the Video Gallery nor via the Video Uploader on normal pages during this time.

Provisional Users will be unable to rename files or change file extensions within the File Manager. Any file names that may need to be changed, will need to be changed prior to uploading them.

Bandwidth

Provisional users are limited to 100mb of Bandwidth for the first 7 days. After that, the bandwidth will increase to 500mb. Provisional Users have the option to purchase up to 200gb of additional Bandwidth within the Credit Shop. However, that bandwidth allotment will only be available after the Provisional Period has ended.

For more on bandwidth, check out this helpful FAQ article elsewhere in the Webs Knowledge Base:

 

Redirects

Redirect Links cannot be used to direct your Homepage to another site.

How can you avoid Provisional Limitations?

Upgrade to A Premium Account

Premium Account holders do not have to wait the 7 day period and have access to all features included with their individual packages.

Already logged into your Webs account? Click here to upgrade to a premium account now!

Wait the Full 7 Days

You will be able to access all unavailable features after the 7-day period has ended. This means that you will need to wait until the eighth day to be able to access those features.

REMINDER: If you add these features while provisional, they will need to be re-created once the provisional period is lifted.

Have questions about Provisional Accounts? Discuss it in our Support Community:

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